Vanilo E-commerce
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Build Faster & Confidently

Get dedicated support from the Vanilo team

Consulting Topics

Systems Design

Mapping your business goals into tech details


Fearless Vanilo tweaks for your unique needs


Payment & shipping providers, ERPs and custom tools


and other areas required by your Laravel E-commerce project

Support Tiers

The community tier is accessible to anyone via Github Issues and Discussions, where you can ask questions and get help from us or from other users.

The professional support offers support via private Github or Email with a guaranteed response time.

The premium tier provides dedicated support with shorter response times and a dedicated account manager.

Two developers discussing



Get Help

Get answers from fellow Vanilo Developers.

  • Solo developer
  • via public Github
  • No guaranteed response time
  • No service hours
  • Help from community members



Contact Us

Consult with the creators of Vanilo.

  • 3 developers/users
  • via private GitHub or E-mail
  • 48h response time
  • Weekdays, 8 - 17 (Central Europe)
  • Help from Vanilo Team


Custom Price

Contact Us

Boost your team with tailored solutions.

  • 4-40 developers/users
  • via private Github, Gitlab, E-mail or Slack
  • 8h response time
  • Weekdays, (Any Time Zone)
  • Dedicated account manager

Do you have questions?

Trusted by E-commerce Lions

Canada Les Librarires

Les libraires is a Canadian cooperative of more than 120 independent bookstores from Quebec, the Maritimes, Ontario and Manitoba.

EP4 chose Vanilo when launching the new Les libraires e-commerce system on top of Laravel.

Sweden Gimmersta

Gimmersta is a Swedish wallpaper company that designs, produces and sells premium wallpapers to consumers and businesses in over 50 countries.

We teamed up to revamp the engine behind the Rebel Walls and Sandberg Wallpaper brands.

Germany Looxis

LOOXIS is a company that sells and manufactures a high-volume of personalized gifts.

Vanilo was chosen not only to replace the Magento 1 store for B2C customers, but also as common API interface for their multichannel B2B clients.